Concept Project — Obsidian Webworks. Northstar Exterior Co. is a fictional business created to showcase our work.View case studyObsidian Webworks →
(561) 555-0142 Serving Palm Beach County
Mon–Sat 7–6Text us anytime
Crew & standards

A small crew with very particular habits.

Four people, two trucks and a short list of rules we don’t bend. Here’s who shows up, how they work, and what happens if something isn’t right.

A bright white two-storey home with a red brick entry stair and clean front walk
The Northstar standard

Eight rules on every job.

They’re printed on a card in both trucks. Ask the crew to show you.

  1. 01
    Price first, hose second

    Nothing starts until you’ve approved a written price. If we find something new on the day, we stop and text you before doing it.

  2. 02
    Test spot, every surface

    Paint, old stucco and pavers react differently. We test a small hidden area before we treat the whole thing.

  3. 03
    Plants wet before, rinsed after

    Every bed near a wash zone is pre-soaked, covered where needed, and rinsed again when we finish.

  4. 04
    Pressure only where it belongs

    Concrete and pavers get the surface cleaner. Stucco, screens and roofs get a soft wash — always.

  5. 05
    Two-hour arrival windows

    We run set town routes, so we can promise a window and text you when we’re on the way.

  6. 06
    We walk it with you

    Before the truck leaves, we walk the job with you (or send photos). Missed spots get fixed then and there.

  7. 07
    We leave it tidier

    Furniture back where it was, edges blown, hoses coiled. You shouldn’t be able to tell we were there — except it’s clean.

  8. 08
    Straight answers about paperwork

    Licensing and insurance details are available on request before any job. Just ask.

The crew

The people you’ll actually meet.

Fictional team for this concept. Names, roles and bios are illustrative.

Marco R.

Crew lead · roofs & soft wash

Runs the north routes and does every roof walk-through himself. Will tell you if you don’t need a roof wash yet.

RoofsStuccoJupiter–WPB

Dana L.

Office & scheduling

The person who texts you your price. Knows every route day by heart and answers before 8 the next morning.

QuotesRoute daysRebooks

Theo W.

Concrete & pavers

Surface-cleaner specialist. Particular about edges, expansion joints and leaving zero stripes.

DrivewaysPool decksBoca–Delray

Keisha B.

Lawn plans

Runs the weekly lawn route. Same day, same mower height, and a note if something in the yard looks off.

Lawn careEdgingWellington–RPB
  • Soft-wash rig

    Low-pressure pump and mix tank for stucco, siding and roofs.

  • Surface cleaner

    Rotary cleaner for stripe-free concrete and pavers.

  • Plant kit

    Covers, a dedicated rinse hose and a neutraliser for beds.

  • Ladders & standoffs

    So nothing leans on your gutters or scuffs your walls.

Re-clean promise

If it isn’t right, we come back. Free.

Cleaning is visible work. If you can see a spot we missed, so can we — and we’d rather fix it than argue about it.

This is a fictional business policy written for this concept site.

The re-clean promiseIncluded on every residential job
  1. Tell us within 7 daysIf a spot we cleaned isn’t right, text a photo within 7 days of the visit.
  2. We come back and re-clean itWe return on the next route day in your town and re-clean that area at no charge.
  3. Roof streaks: 12-month checkIf black streaks return on a roof we soft-washed within 12 months, we re-treat the affected area free.
  4. No arguments, no formsA photo and a text is enough. If we can’t make it right, we refund that part of the job.
Doesn’t cover new dirt, storm debris, or areas you asked us to skip. Lawn plans: we re-cut missed areas within 48 hours.

Meet Marco and Theo on your driveway.

Get a written price first. Then pick a two-hour window.